Privacy Policy

Overview

This Privacy Policy describes how Jobwork Manager ("we", "our", or "us") collects, uses, stores, and protects information when you use our mobile application and associated services (collectively, the "App"). By using the App, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly and information generated through your use of the App.

Account & Authentication Information:

• Username and password (stored in encrypted form)
• User role and branch assignment
• Login timestamps and session tokens

Business & Customer Data:

• Customer names, contact numbers, and addresses
• Customer group and location (city, state)
• Jobwork records (in/out transactions, product details, quantities)
• Payment records and payment options
• Product/item information (name, description, pricing)

Device & Usage Information:

• Device type, operating system version
• App version and usage logs
• API request logs for error monitoring and security audits

How We Use Your Information

The information we collect is used solely to operate and improve the App. Specifically, we use it to:

• Authenticate and authorise user access
• Manage and display jobwork transactions, customer records, and reports
• Generate invoices, payment receipts, and summary reports
• Enable administrators to manage branches, users, and customer accounts
• Maintain system security and detect unauthorised access
• Improve app performance and fix technical issues

We do not use your data for advertising, marketing profiling, or sell it to third parties.

Data Storage & Security

All data is stored on secure servers. We implement industry-standard security measures including:

• Encrypted password storage (bcrypt hashing)
• Token-based authentication for API access
• HTTPS/TLS encryption for all data transmitted between the App and server
• Access control — users can only access data within their authorised scope
• Regular login audit logging to detect suspicious activity

Despite our best efforts, no security system is impenetrable. In the event of a data breach, we will notify affected users as required by applicable law.

Data Sharing

We do not share, sell, rent, or trade your personal information with third parties except in the following limited circumstances:

• Service Providers: Trusted hosting and infrastructure providers who process data on our behalf under strict confidentiality agreements.
• Legal Obligations: When required to comply with applicable laws, court orders, or legal processes.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, with appropriate notice.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Business transaction data (jobwork, payments) is retained for the period required by applicable financial and accounting regulations. You may request deletion of your account and associated data by contacting us (see contact details below).

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain processing of your data.

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Jobwork Manager is a business management application intended for use by adults and business entities. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

Third-Party Services

The App does not currently integrate third-party analytics or advertising SDKs. Any future integration with third-party services will be disclosed through an updated Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you within the App. Continued use of the App after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: